This Privacy Policy explains how Supper Moon, a product operated by NEXLO NEGOCIOS DIGITAIS LTDA, registered in Brazil under CNPJ 61.411.758/0001-07, with its address at Rodovia José Carlos Daux, 5500, Sala 211, Bloco Campeche A, Saco Grande, Florianópolis - SC, 88032-005, Brazil ("NexLo", "we", "us"), collects, uses and protects your personal information when you visit this page, purchase Supper Moon or use the Supper Moon app.
In short: we only collect what we need to deliver your recipes and support you. We never sell your personal information.
1. Information we collect
- Information you give us: name, email address and any message you send when you buy or contact us.
- Purchase information: product, date and amount paid. Payments are processed by third-party payment platforms; we do not receive or store your full card details.
- Usage information: basic technical data such as browser, device, pages visited and approximate location, collected through cookies and similar technologies.
- App preferences: your favorites, checked ingredients, notes and text size are saved only in your own browser (local storage) and are not sent to us.
- Access records: when you sign in to an app we record your email, the date and time, your IP address and browser, to protect your access and prevent fraud.
2. How we use your information
- To deliver Supper Moon and give you access to the app;
- To send purchase confirmations, access instructions and service messages;
- To answer questions and process refund requests;
- To improve our pages and products and measure our advertising;
- To comply with legal, tax and accounting obligations.
We may occasionally email you about new recipes or offers. You can unsubscribe at any time using the link in the email.
3. Legal basis
We process personal data in accordance with the Brazilian General Data Protection Law (LGPD — Law No. 13.709/2018) and, where applicable, other privacy laws such as the GDPR and U.S. state privacy laws. Our legal bases include performing our contract with you, legal obligations, legitimate interests and, where required, your consent.
4. Cookies
We use cookies to keep the page working and to understand how visitors use it. We may also use analytics and advertising tools (such as Meta Pixel or Google Analytics) that set their own cookies. You can block or delete cookies in your browser settings.
5. Sharing
We share information only with service providers that help us run the business — payment processors, hosting, email delivery and analytics/advertising platforms — and only as needed to provide their services. We may disclose information when required by law. We do not sell your personal information.
6. International transfers
Some providers are located outside Brazil or your country. When data is transferred internationally, we take reasonable steps to protect it in line with this policy and applicable law.
7. Retention and security
We keep your data only as long as needed for the purposes above and for legal requirements, then delete or anonymize it. We use reasonable technical and organizational measures, including HTTPS encryption, to protect it.
8. Your rights
You may request access, correction, deletion or anonymization of your data, information about sharing, and you may withdraw consent or opt out of marketing. Email support@nexlonegociosdigitais.com and we will respond as required by law.
9. Children
Supper Moon is intended for adults. We do not knowingly collect information from children under 13 (or under 18 where required by local law).
10. Changes and contact
We may update this policy; the date at the top shows the latest version. Questions? Email support@nexlonegociosdigitais.com or visit our contact page.